Be a Hero Plumber Mechanic Contractor with TapHero

The easy way to share your expertise, get paid, manage and grow your business.

Video Customer Support, Time Tracking, Scheduling and Invoicing App

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How it works

Simplify your workflow and make more money

Revolutionizing the way you service clients

Do it all right from our app. It’s easy to manage and free to get started.

Download and setup TapHero

STEP 1

Start by downloading TapHero and setup your company profile. It's easy to setup and 100% free for providers to get started.

Once installed, we'll sync with your schedule to let potential customers know your availability.

Connect with customers

STEP 2

Invite your customers to TapHero. Once signed up you can schedule video appointments and start sharing your expertise.

Video calls can be free or paid depending on how you're setup on the platform.

Do the work and get paid

STEP 3

When customers register, they provide credit card information. When the paid call is completed, they get charged and you get paid.

It's that simple. Sign up, service customers remotely, get paid. It's how you run your business, just smarter.

Solutions overview

Time tracking and billing app for Trades Professionals

We’ve designed TapHero for trades businesses and professionals looking to connect with customers and solve problems in real-time.

Here are a few of the industries we’re working in today.

Yacht / Boat Servicing

Electricians

Auto / RV Mechanics

HVAC

Plumbers

Audio / Visual Professionals

Not seeing what you do? We’re growing quickly and in the process of identifying new service verticals. Click the button below to learn more about where we are and where we’re heading. 

Video calling app for field services

Leverage the power of video diagnostics

The secret sauce with TapHero is our video platform. We talked to providers who were wasting time and money addressing issues that could have been solved remotely. By putting eyes on customer issues, you can often solve problems – and get paid – all from the comfort of your smartphone.

Business Tools

Simplify your Business

The video call is just the start. Our easy-to-use app as a whole suite of tools designed to make managing and growing your services business easier than ever before. 

Keep teams on the same page with smarter scheduling

Invoice instantly and get paid faster

Stay in touch and create customers for life

Grow further, faster, smarter

Attract new customers from anywhere

With TapHero and video, you can expand your reach and service more customers than ever before because you can provide expertise remotely. Not only are you servicing your clients smarter, you’re also opening up new high-margin, low-overhead lines of business. 

Grow your business with TapHero

TapHero ROI Calculator

This TapHero ROI calculator will help you determine how much new revenue your service department can achieve by adding TapHero virtual customer support.

Early Users 💜 TapHero

"TapHero is a game-changer for anyone in need of expert advice or assistance. I was able to hop on a video call with an RV maintenance expert and get my questions answered in no time. The ability to see rates upfront made the whole process so easy and stress-free."

Josh

Atlanta, GA

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"I was having some issues with my yacht and needed help from an expert, but I didn't know where to turn. TapHero connected me with a yacht maintenance professional who was able to provide clear, concise guidance and walk me through the necessary repairs."

Samantha

Miami, FL

"TapHero has been an incredible platform to connect with customers and provide valuable services. The ability to see when customers are online has made it easier provide high-quality advice and assistance. I highly recommend TapHero to anyone looking to offer their expertise in a convenient, user-friendly way."

Paul

Yacht Mechanic

Ready to grow your trades business with TapHero?

FAQ

Frequently Asked Questions

While we’ve designed TapHero to be a simpler way to manage and grow your services business, you probably have a few questions. Here are answers to a few of the ones that we hear the most. 

Not finding the answers you’re looking for? Click the button below to get in touch with our team.

TapHero is a mobile application that facilitates 1:1 video calls between service providers and customers. It allows experts to offer their services remotely, providing consultations, quotes, estimates, and advice in a convenient and efficient manner.

TapHero offers several benefits to service providers, including cost savings by reducing on-site visits, expanded customer reach beyond geographical limitations, efficient service delivery through video calls, monetization opportunities through paid consulting, enhanced customer experience, and the ability to offer flexible scheduling.

TapHero prioritizes the security and privacy of all video calls. The app employs robust encryption protocols to safeguard the communication between service providers and customers. Additionally, TapHero maintains strict data protection practices in compliance with industry standards.

To get started, simply sign up on the TapHero platform by creating an account. You will be guided through the process of setting up your profile, specifying your areas of expertise, availability, and other relevant details. Once your profile is complete, you can start connecting with customers through video calls.

Absolutely! TapHero provides flexibility for service providers to offer both free and paid services. You can provide quick advice or answer customer queries through free calls, and also monetize your expertise by offering paid consulting services through the platform.

TapHero has an integrated payment system that enables secure and hassle-free transactions for paid engagements. Customers make payments directly through the platform, and service providers receive their earnings directly into their designated accounts, with TapHero charging a 10% commission on the total amount earned.

Yes, TapHero allows service providers to schedule follow-up consultations with customers. This feature enables ongoing support, continued engagement, and the opportunity to build long-term relationships with your clientele.

TapHero provides customer support to assist both service providers and customers in case of any technical issues. You can reach out to our support team, and they will promptly address and resolve any concerns you may have.