HOA Document Management Software

Years of documents. Organized in minutes.

Upload your association’s existing files and let TapHero’s AI automatically catalog and organize them into a searchable library. Find what you need, share it with the right people, and eliminate hours of manual filing.

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TapHero File Library showing association folders, document search and audience access settings

From scattered files to a searchable library.

Upload your association’s existing documents, even years of accumulated records. TapHero’s AI names files based on their context, catalogs them, and organizes them into a logical folder structure—eliminating the need to sort, rename, and file everything manually.

Turn days or weeks of manual organizing into a simple upload.

01 / Upload your documents
Board minutes.pdfCommunity bylaws.pdfPool rules.pdf
02 / AI catalogs and organizes your files
03 / Your searchable library is ready
  • Governing documentsCommunity bylaws.pdf
  • Board & meetingsBoard minutes.pdf
  • AmenitiesPool rules.pdf

Organized for your association. Accessible to the right audience.

Keep community information together while controlling who can access each file or folder.

Store and organize

Create folders and upload multiple files at once. Keep policies, forms, meeting materials and other association documents in one library.

Set board and resident access

Choose Board Members, Owners, All Residents or Anyone. Apply access rules to a folder or adjust individual files as needed.

Share with a time limit

Send secure links that expire after one to 90 days. When a file is deleted, existing links to it stop working.

Find the answer inside the file

You don’t need to remember the document’s name.

Search by filename, document text or meaning. TapHero also extracts text from scanned PDFs so the information inside them can be searched.

Resident questions

A resident asks about pet rules. Search by describing what you need, find the policy and attach it to your Helpdesk reply. TapHero warns you if the recipient lacks access.

Violation notices

When preparing a violation notice, TapHero automatically cites the relevant bylaws and links to the exact document. Your team can review the notice and its source before sending.

Board meetings

Find meeting minutes, reserve studies and other board materials in one library. Organize them in folders and set Board Members access so the right people can open them.

Connected to resident support

Give your AI Helpdesk approved information to work with.

When someone asks a question or requests a document, the AI Helpdesk can reference association files, check access and prepare a response. Your team can review the response, its sources and the access match before sending.

Explore the AI Helpdesk →

Questions, answered

HOA and condo document storage, explained.

What documents can our association store?

The File Library supports community policies, reserve studies, meeting materials, forms, rules, procedures and vendor documents used by association teams.

Can we keep board documents separate from resident documents?

Yes. Set a file or folder’s audience to Board Members, Owners, All Residents or Anyone. Board-only access keeps those materials limited to the appropriate members.

Can we recover an accidentally deleted file?

Deleted documents remain in the Recycle Bin for 30 days, giving your team time to restore them.

Can documents have an expiration date?

Yes. Set expiration dates for files that should be available only for a specific period.

How does this connect to day-to-day community management?

Teams can use File Library documents in Helpdesk replies and Communicate messages. Approved documents also support AI Helpdesk answers, with access checked for the person requesting the information.

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Put your community’s documents to work.

See how TapHero helps your team organize, find and share association information.