Other AI answers questions. This one closes tickets.
Every resident email becomes a categorized ticket. The AI completes what you allow, drafts what you want to review, and leaves alone what you've turned off.
Live demo with a real building's workflows, not a slide deck.
What the AI completes end to end
Not "replies to." Completes — the record changes in the system, and the resident gets the confirmation.
Adds the pet to the unit record with breed and weight, then confirms.
Plates added, decals issued, removals logged against the unit.
Slip-side registrations recorded with the unit's other assets.
Sends from the File Library. Only files marked shareable are ever sent.
Answers from your governing documents — the rule, not a PDF to read.
Amenity hours, guest parking, move-in windows — answered instantly.
Updates the unit's standing instruction the concierge sees.
Checks the calendar, applies your rules, books it, sends the deposit link.
Autopilot, Copilot, or Off
Per request type, not per platform. Pets on Autopilot, front-desk instructions on Copilot, everything else off — your call, changeable any time.
AI answers matching Helpdesk tickets and takes action automatically. No review.
AI prepares a draft reply and the action for a person to review, edit, and send.
Tickets are handled entirely by your team.
Only files marked shareable in Library Settings are ever sent.
Every AI action lands in the audit log with what it did and why.
Change any level in seconds. Nothing needs a rollout.
Built for teams
Assignments, employee groups, followers and CCs, internal notes, reply templates, resident surveys, and helpdesk statistics. Managing several associations? One queue covers all of them, with per-association rules.
The Suggestion Box
The AI watches how work actually gets done and proposes fixes. An AI that doesn't just do the work — it improves the process.
AI handles the routine so humans can handle the human.
Anything ambiguous, emotional or high-stakes goes to a person, with the full thread and unit history attached. The AI's core instruction is to hand off when it isn't sure.
See it close a real ticket, live.
No app for residents to download. Nothing for them to learn.