TapHero Product Tour
One platform. One AI teammate. Every operation.
TapHero is the AI-powered operations platform for condos and HOAs, built to handle resident requests, automate routine work, and keep every operation moving.
White-glove setup — we migrate your data for you.
One day in a community that runs on TapHero
The queue is already short
Overnight the AI answered eleven routine requests — bylaws copies, amenity hours, a pet registration. What's waiting needs a person, and it's labeled that way.
Explore AI Helpdesk →
One hundred packages, five minutes.
Packages are scanned in bulk in minutes. TapHero reads each label, logs the package to the correct unit with its photo, and automatically notifies the resident.
Explore package management →
A booking negotiates itself
An owner emails about the party room. The AI checks the calendar and the association's rules, proposes Saturday instead, and sends the deposit link.
Explore amenity reservations →
New equipment, instant plan
A new HVAC system is installed. The manager snaps a photo of the nameplate, and TapHero creates the preventative maintenance plan; the manager reviews it, changes one interval, approves.
Explore preventive maintenance →
Fifteen minutes of drafts
The Copilot queue holds three replies. Two go out as written; one gets a sentence added because the manager knows the owner. That's the whole review.
The AI suggests a fix
It has noticed six threads about certificates of insurance this month and proposes posting the requirements with a sample. One click, and next month's six threads don't happen.
More tools for HOA & condo operations
The parts nobody demos but everybody uses.
Contacts, pets, vehicles, documents, instructions, custom fields, towers, and floors.
Parking, storage and marina slips — inventory, assignment, temporary renters, billing.
Governing documents with board / owner / renter access control.
Searchable notes with priorities and unit tags, emailed at end of shift.
Types, escalation sequences, per-unit records with photos.
Email and SMS broadcast by tower, floor or preset group.
Helpdesk volume, response times, financials, billed sessions.
Groups, granular per-feature permissions, invite flows.
None of it happens without your say-so
Every AI behaviour in that day was switched on by a person in the AI Control Center, one request type at a time, and every action it took is in the audit log. Autopilot where you've seen it work, Copilot where you want eyes on it, Off where you'd rather it stayed out.
Inside the AI Control Center →
See it run your building's real workflows.
Live demo with a real building's workflows, not a slide deck.